Headout - support for your booking
Bought your Frankfurt Card through our booking partner Headout? The Headout team can help with managing your booking, cancellations and refunds. Have the booking number from your confirmation ready.
Contact
Have a question about your booking or the Frankfurt Card? Here are the right contacts to help you.
Booking question
Support for bookings made through our partner Headout
Question about the card & the city
Frankfurt Tourism can help with inclusions, validity and any question about Frankfurt
Frankfurt Tourism - card & city
Publisher of the Frankfurt Card and the official tourist information office. Your first stop for questions about what the card includes and its validity, as well as attractions, getting to Frankfurt and events in the city.
- Email: [email protected]
- Phone: +49 69 2474 55-400